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- How to get out of the instant ink plan

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01-13-2024 04:07 AM
Anyone managed to get themselves out of the intant ink plan. I have almost full cartridges, I have had ink from them since March last year and if I cancel it says I cannot use the cartridges (which I believe I have more than paid for). If I cancel and take my printer off line, will the cartridges still work?
01-15-2024 02:31 PM
Hi @sasbee,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are looking for information on how to cancel the instant ink service.
If you cancel:
You can continue printing with Instant Ink supplies until the end of your current billing cycle.
At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
Your final monthly charge comes at the end of the billing cycle.
The Paper Add-on service ends with your Instant Ink service.
Note: HP Instant Ink is based on the pages you print, not cartridges or shipments you receive.
Kindly refer to the step "Cancel your account" from this link to cancel your account.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee