How to get the photocopie log

[David981]

Hello,

I find the way to list the printed job to my orinter. But i need to know the details of the copy fonction.

Can i do that.

Thanks

[A4Apollo]

Hi! @David981, Welcome to HP forums.

I understand you would like to know how to check the pages printed log on your printer.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Print a Printer Status Report to make sure that the hardware functions correctly.

1. Make sure that there is U.S. letter or A4 size, unused, plain paper in the input tray.

2. On the printer control panel, swipe the display, and then touch the Setup icon ().

   The Setup menu displays.

3. Swipe the display, and then touch Reports.

4. Touch Printer Status Report.

   The printer prints the report.

   Figure : Example of a Printer Status Report

   

You can check the page count under print usage information.

Refer this article to know more information about printing self-test page on the printer. Click Here

Let me know if this helps!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[David981]

Hello,

Sorry i had trouble to acces my post.

No i did not get the answer yet.

In fact i know how to uses cups command on mac an see all jobs. But what i want to know is te copy made directly by tne equipment.

For example the printer iweb interface and the log  (cups log) give me betwen 2 days first 38408 and day 2 38450.

This give me 42 prints. Cups list 24 print from the computer.

Remains 18 it supose to be printed but not by an action fron the computer but thi represent the direct copy print.

Those are the job i need to log. Like the computer log i wish to list date and timre those 18 copy was made.

[Riddle_Decipher]

@David981

I'm the Riddle_Decipher & I'm writing on behalf of my colleague @A4Apollo, as the tech is out for the day, That said, I have reviewed your concern,

I've been told that the concerned team is working on a solution for this issue,

And we'll present it to you, once we have validated the same.

(Standard response time, within 48 - 72 business hours)

If you have any queries about anything else, in the meantime,

please write to us, on the public post as private messages are not monitored.

 If you would like to thank me for my efforts to help you,  

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" button for my efforts to help you.

Have a great day!

[A4Apollo · Accepted solution]

@David981, Thanks for your patience and time.

I have verified with the engineering team. And they have told that the printer is not capable of displaying or printing copy logs.

Hope this answers your query!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[David981]

Thank you for your time.