How to increase memory on HP8720 printer

[bhenz]

Hi, I have done this with previous printers, but having no luck here.  When I am trying to scan and send a multiple page document, the receiver is getting it in multiple "packages" instead of one set (ie a contract with 12 pages is being received as separate emails).  How can I change this?

[Dragon-Fur]

@bhenz 

The Basics

HP Printers - How to Scan (Windows)

Discussion

I am not at all sure what the printer software looks like in XP - the following is an example using the HP Scan software (part of the Full Feature Software) in a newer Operating System (Windows 10 in the sample). 

Open the Printer Assistant shortcut icon on the Desktop named for your printer

Select Scan a Document or Photo

Select to Email as PDF

Select options in main menu

Click More > Destination if you want to check / adjust settings

If you want to enter (open) a particular setup, click the + to open that setting

When everything is the way you want it, Click Scan

Examples

8740_Scan_to_Email_PDF_18740_Scan_to_Email_PDF_Destination_1

OR

If you have the Full Feature Software (printer software) installed,

If your printer software does not look anything at all like the examples,

and

IF the HP Scan Extended Software can install and run in your XP,

then

The HPSE software looks and behaves in a very similar manner to the examples shown above.

Link / Download:  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

NOTES

• HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
• If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
• Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.
• OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
  • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
  • Right-Click exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

This software NAPS2 might work in XP - worth a look...

Link and Download  NAPS2 

NOTES

• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet Pro 8720 All-in-One Printer series

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