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officejet5252
Microsoft Windows 10 (64-bit)

How do I print envelopes on officejet5252. I keep getting a prompt " The paper size does not match the paper size selected for the print job ? Make sure the paper size is correct to continue the job.  

7 REPLIES 7
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Take a look at this link.

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Did not resolve problem.

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What program are you using to print the envelope?

What is the size of the envelope?

 

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I have tried Office, Microsoft Word, and Word Perfect.  Here is the message I keep receiving : " The paper size detected by the printer does not match the paper size selected for the print job. Make sure the paper size is correct to continue the job. "  I must have changed the settings manually 100's of times in the last 2 days while trying to correct this issue to no avail.  Changed settings on printer ( also re-installed printer), and changed settings on printing programs.  I am using Windows 10, 64 bit,  Just had to replaced an older HP printer that worked fine with any/all of my programs.  Thinking seriously about returning this printer and going to a different brand.  Frustrating to say the least. Any help appreciated.   

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What size?

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Got tired of trying - returned to store and purchased a Canon - happy now, and also able to print envelopes.

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Got tired of trying - returned to store and purchased a Canon - happy now, and also able to print envelopes. Ink is also cheaper.

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