How to make printer default printer

[toby999]

The printer shows as being a network printer when I go into devices and printers on my laptop.It is my wifes printer as we both have a printer.I have just replaced the cartridges on her printer and tried to print from my laptop but it does not print but it has always printed,I believe it has something to do with it being a network printer.How do I get it back to how it was previously.

[toby999]

How do I check the ink levels if the printer is not connected and how do I get a user manual as did not get one with printer. 

[Dvortex]

Hello, @toby999 - Hope you are well 🙂
 

Thanks for engaging in the HP Forums! I see by your post that you are experiencing issues with your HP Printer. I will certainly do my best to help you!

First off, try to fix this issue using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to http://hp.care/2bZ9w2q to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

This will make sure the printer is selected as the default printer. Also, you can check the ink level using the same tool.

You can download the printer manual here: http://hp.care/2pYObAd

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[toby999]

I have downloaded the link yoy suggested and saved it in my documents but it does not open the following is what is in  my documents.

Apologies but it will not copy.I have a screen print but cannot see any way to attach it is that possible.

[Dvortex · Accepted solution]

Hello, @toby999

Check the image below to attach the screen shot. Click on the icon I circled in blue.

This is how you can attach the screen shot on your reply!

Also, try the steps below. to add the printer:

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.
• Restart your computer.
• Now click on http://hp.care/2oVODtk  to download and install the printer drivers.
• Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.

Let me know if that helps!

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[toby999]

Thanks for the info the printer is now working

[Dvortex]

Hello, @toby999

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Please consider marking my post as "Accepted Solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumbs up" to give me "Kudos".
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂
 

[toby999]

I have clicked on your link to download the maual and the following is what I got.Apologies but cannot see a way to send a attachment.Is it possible to send a attachment.

[toby999]

I have tried to download the manual from the link you sent but there is a problem as I seem unable to open it.Have enclosed what I got.