How to master reset my HP Deskjet 1050 J410 Series

[Liamm1]

I've been using this HP Deskjet 1050 J410 for almost a decade now. Recently when I changed the black cartridge and installed a new one the black ink indicator kept on blinking the way it does when the cartridge goes empty. The cartridge is an original 802 small, compatible with my printer. I tried all the ways from unplugging the printer and plugging it while pressing the cancel and power button together for a minute to cleaning the contacts. I reset it by pressing the power button then cancel button way and even did the pressing cancel button 4 times and then copy color button stuff. Nothing worked. Please help me out. This place is under strict lockdown now and I can't get someone from the service center.  Thanks in advance. 

[TEJ1602]

@Liamm1, Welcome to HP Support Community!

The following steps apply to all printers with only two cartridge slots (black and tri-color).

note:

If you do not have a replacement cartridge readily available and need to print, remove the cartridge indicated in the error message to initiate single-cartridge mode. Acknowledge any prompts on the computer or printer, and then submit the print job. Be sure to complete the steps in this section before you install any new cartridges.

Step 1: Clean the electrical contacts

Remove the cartridge indicated by the error message, clean the electrical contacts, and then reinsert the cartridge in its color-coded slot.

1. Turn the printer on.

2. Open the door to access the cartridges.

3. Wait until the carriage stops moving before you continue.

4. Remove the cartridge indicated in the error message from its slot, holding it by its side.

     caution:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

5. Remove any protective tape that still might be on the contacts.

     caution:

   Do not touch or try to remove the copper electrical strip.

   

6. Lightly dampen a lint-free cloth with distilled water, and then clean only the copper-colored contacts on the cartridge.

   

7. Lightly dampen a lint-free cloth with distilled water, and then clean the electrical contacts in the carriage, located inside the printer.

   

8. Wait 10 minutes for the contacts to dry.

9. Reinsert the cartridge.

   • Insert the black cartridge into the right slot.

   • Insert the tri-color cartridge into the left slot.

10. Repeat these steps for the other cartridge, if necessary.

11. Close the cartridge access door.

12. If the error persists, repeat the previous steps to clean the cartridge and carriage contacts a second time.

Try printing or copying.

Keep me posted for further assistance.

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