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- Printing Errors or Lights & Stuck Print Jobs
- How to optimize printer/scanner HP4620 to work with MAC OS 1...

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05-09-2019 10:34 AM - edited 05-09-2019 10:34 AM
Welcome to the HP Support Community!
- What happens when you try to print or scan?
HP Officejet 4620 e-All-in-One Printer is AirPrint compatible. Hence, Installing the printer using AirPrint drivers may allow you to print and scan from your MAC.
Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign , click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
6.) Try to print.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee