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HP Laser MFP 135w
Microsoft Windows 10 (64-bit)

Hi,

i just logged  in my EWS for my HP MFP 135W to changed admin ID/password and fix IP address for login EWS.

then after printer restart, go to EWS by new IP address and tried to login,  error message popped up that password or user name is wrong. 

So I want to reset admin ID/password to default.

 

Thanks in advance

3 REPLIES 3
HP Recommended

Hi @AriesMu,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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HP Recommended

Please help me to reset a forgotten administrator password for my MFP135w

VRaisky

[Personal Information Removed]

HP Recommended

Hi, I've the same issue, could you please share the instructions to me as well?

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