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- Printing Errors or Lights & Stuck Print Jobs
- How to reset password for printer settings HP DeskJet 5820

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01-18-2021
09:24 PM
- last edited on
05-07-2021
11:12 AM
by
JessikaV
Hi,
I need help to reset the admin password of the printer. I was trying to change the printer network (recently changed my wifi network name and password), then was prompted to enter the printer setting password which I do not have.
Thank you.
01-21-2021 11:56 PM
Hi @miko7,
I'd like to help!
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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