How to set a static ip for HP Envy 5540

[jason15300]

Hi,

For the past 7 days my printer has mysteriously been going offline, then after trying to fix it with all Solutions including the scan doctor and failing the printer has miraculously come back online a few hours later. This is pretty inconvenient, so i decided that it would be better to have static IP. First off how do you set it up both for the printer, my computers and mobile devices? And in December we are going on holiday for a month, so we usually shut down our computer and wifi, so how will this effect the static IP?

Thanks

Jason 

[sabretooth04]

Shutting down your system, how will it affect your static IP?   It won't.

These settings are for setting up your wireless (or wired) printer to:

• Stay connected to your router
• Fix printer ‘offline’ status
• Wake from sleep mode
• Keep all wireless devices better connected

While DHCP is convenient, devices such as printers (wired and wireless) should always be assigned a static (fixed) IP address manually to avoid conflicts on your wireless network and must be outside the DHCP range of the router.  After setting the static IP, the computer must be updated under Printer Properties/Ports to show a Standard TCP/IP port with the printers IP address. 

1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual). This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this first if needed. More Wireless Printing help is here and here   and even more here.  Video here explains the problem and how to fix the problem. <-- So watch this!
2. Verify in the printer that 'Auto Off/Sleep/Energy Saving Mode' is disabled and/or the System Mode Time Out is set to zero (0). Use the Embedded Web Server (EWS) by going to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer Assistant, Printer Home Page (EWS). Also check your Printer Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. Make sure printer is plugged directly into a wall outlet and not into a UPS, power strip or surge protector. This will cause the printer to drop offline and disconnect (yes verified!).

Additional steps to be taken if you continue to have the problem (if they are posted)…

[shedhead95]

I just made the changes so I have not tested to see if this works yet, but I do have one comment regarding the IPv6. As you indicated to shut off the IPv6, When I did this. I cound not communciate with the printer. It went offline. I was just about to do a factory reset when I found that I can enable the IPv6 on the printer itself.  Its back working not. I sugguest to leave the IPv6 on.