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‎12-24-2023 03:15 PM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer
Operating System: Android 9.0 Pie

I have jobs that printed just fine. When finished printing they changed to canceling and have not stopped since. I need to print more but am unable to since the other jobs still are trying to cancel. What can I do to fix the problem?

Category:
1 REPLY 1

‎12-27-2023 08:08 AM

HP Recommended

Hi @cj169,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with cancelling print jobs for your Printer.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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