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- Printing Errors or Lights & Stuck Print Jobs
- How to stop printing test page in Deskjet 2655

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06-02-2020 08:44 AM
I have a HPDeskjet 2655 and Mac Os Catalina. The color ink cartridge is empty and I do not want to replace it because I never use color anyway. The thing is, since I replaced my black ink cartridge, my printer automatically prints a test page after every single turnon, which is totally annoying and wastes black ink. How can I prevent it from doing so?
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06-02-2020 09:54 AM
Thanks. I suspected as much.
The lack of color ink is likely to plague the printer until the situation is rectified.
Solution
Purchase and install that color ink cartridge.
Complete the alignment / setup.
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06-02-2020 08:51 AM
"Test page" might actually be an alignment sheet, in which case it won't stop until you place the sheet on the printer and scan it to complete the alignment. If this is an alignment sheet, the instructions to complete the alignment task will be printed on the paper that keeps printing.
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HP DeskJet 2655 All-in-One Printer
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06-02-2020 08:56 AM
Thank you for quick reply and correction.
Yes, it is actually "alignment sheet". Yesterday, I did let it to finish the printing process, I scaned the sheet then. It printed for second time the sheet completely but for secont time, I didn't scan the sheet and I tuned it off the printer.
Today, it started to print that sheet again.
06-02-2020 09:03 AM
You are welcome.
I don't know.
I would guess the sheet won't stop printing because the alignment is not completing - perhaps because "other" ink is not working. Just a guess - I honestly don't know what the printer thinks is happening.
Perhaps another Expert will have something else to offer based on the type of printer you have and the way it's being used.
Thank you for participating in our HP Community . We are a world community of volunteers dedicated to supporting HP technology. |
06-02-2020 09:54 AM
Thanks. I suspected as much.
The lack of color ink is likely to plague the printer until the situation is rectified.
Solution
Purchase and install that color ink cartridge.
Complete the alignment / setup.
Thank you for participating in our HP Community . We are a world community of volunteers dedicated to supporting HP technology. |