• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 3752 All-in-One Printer
Microsoft Windows 10 (64-bit)

Only light flashing is Web Services Amber. WiFi blue light is steady. 

2 REPLIES 2
HP Recommended

Hi @OGDuke55,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand the webservices light is blinking.

 

The blinking webservices light indicates an issue with the webservices connectivity

 

Try the below suggestions -

 

Restart the computer, printer, and router

To resolve any connectivity issues, restart the computer, printer, and router.

NOTE: 

The following steps temporarily disconnect network and Internet connections, and require restarting your computer. Complete any tasks or downloads in progress before you continue.

Turn off the router by pressing the power button or disconnecting the power cord.

Turn off the printer.

Close all running programs on your computer, and then shut down the computer.

Press the power button or reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.

Turn on the printer.

Turn on the computer.

Try to turn on Web Services.

If the issue persists, continue to the next step.

 

Let's disable webservices and re-enable it

--->Touch on the wifi icon ((i)) on the printer, and take down the IP address

--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP

---> click on webservices and remove webservices and re-enable it

If the issue persists,

 

Check the Internet proxy server settings

For networks that use proxy servers, update the Web Services settings in the printer EWS with the proxy information.

Locate the Internet proxy settings.

Windows: Search Windows for Internet, and then click Internet Options in the list of results. On the Internet Properties window, click the Connections tab, select your network, if necessary, and then click Settings.
The network settings menu displays with the proxy settings.
From the EWS, click the Web Services tab, and then click Proxy Settings.

Type the Address and Port values for your proxy server connection, and then click Apply.

Try to turn on Web Services.

 

Update the printer firmware

HP regularly releases printer updates. Updating the printer firmware might resolve the issue.

Refer -- HP Printers - Updating or Upgrading Printer Firmware 

 

 Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

The AMBER flashing light on a device typically indicates an issue or a specific status that requires attention. However, without knowing the specific device you are referring to, it's challenging to provide precise instructions. Here are some general steps you can try to turn off the AMBER flashing light:

Check the User Manual: Consult the user manual or documentation that came with your device. Look for information related to the AMBER flashing light and its meaning. The manual should provide specific instructions on how to resolve or acknowledge the issue indicated by the light.

Power Cycling: Try turning off the device by unplugging it from the power source or using the power button, if available. Leave it powered off for a few minutes. Then, plug it back in or turn it on again to see if the AMBER flashing light turns off.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.