Hp 2549 does not print via wifi and cable

[Hans43]

Hp 2549 has printed normally till 8-2019 via wifi. After that date it stopped printing. I removed all HP software and installed it again. Several times incuded all software suggested from the HP download site.

Sometimes the printer did start over again but after a few days or weeks it stopped again. Printing via wifi from Iphone and iPad always works.

HP Scan doctor does not help. HP smart app from Microsoft does not work either. Printingspool on and off gives no solution.

Testpage does not print . Internal testpage from printer works fine. The PC recognizes the printer and type when scan doctor is used. All suggestions from internet I have tried. But my problem is not described.

Any suggestion??

[The_Fossette]

@Hans43,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are unable to print wirelessly.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you root uninstall the printer and then add the printer using the IP address and check if it helps.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

Add the printer using IP address -

1. Select “Start” and type “printers” in the search box.

2. Choose “Printers & scanners“.

3. Select “Add a printer or scanner“.

4. Wait for the “The printer that I want isn’t listed” option to appear, then select it.

5. Select “Add a printer using a TCP/IP address or hostname” , then select “Next“.

6. Select “TCP/IP Device” in the “Device type” list.

7. Type the hostname or the IP address of the printer. Select “Next“. To find the IP address of the printer, touch the Wi-Fi icon on the printer's control panel. 

8. Windows should find the printer if the printer is on and configured correctly. You may have to specify more information. If prompted, Select the type of network adapter installed in the printer in the “Device Type” drop-down list. You can also click “Custom” to specify custom settings for the network printer. Select “Next“

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Hans43]

The suggestions you gave me did nor work. The main problem I had was the IP adress when I pushed the WiFi button. The is no screen on my printer.

I whent to GODMODE, I have this on my PC, and select Devices and printers and clicked on advanced printer adjustments.

Number 5 from above.  Supprizing. The PC start installing my printer and it works. I hope for a long time.

Thans for helping me wirh kind regards, Hans

[Kumar0307]

@Hans43

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!