Hp 4632 cuts off top & bottom of page on double sided printing

[hoylep]

My hp 4632 is cutting off the top & bottom of my pages when I try to print with double sided printing. Is there a fix for this issue?

[Rainbow7000 · Accepted solution]

Hello!
Welcome to the HP Community @hoylep,

I saw your post about your Officejet 4632 cutting the tops and bottoms off pages printed out, and wanted to reply to help you. My suggestions are below.

1. Reset the printer and make sure the printer is plugged in directly to a wall outlet, avoiding power bars and surge protectors.

2. Run the Using Print and Scan Doctor for Windows to Help Resolve Printer Issues

3. Try the steps from this guide: Fixing Poor Print Quality

4. Uninstall and reinstall the printer. You can use the Printer Install Wizard to install the printer.

5. Print from other programs.

If the issue is not resolved by the time all steps above are completed, contact HP to discuss replacing the printer.

If you have any troubles, let me know and I will do my best to help.

Click the thumbs up below to show appreciation for my help!
Click the "Accept as Solution" if I have guided you to a solution!

Best wishes:D

HP Technical Support can be reached by clicking on the following link:

http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

[hoylep]

Thank you for your help.  I tried several of the steps and now it seems to be printing correctly.