Hp Desk Jet 2710 All in one - E0 error

[esat179]

Hello guys as you can see on the video i got e0 error. How can i fix this issue ? I printed one page then it gave me this error.
My S/N :[Personal Information Removed] Click And Watch . Please help me how can i fix this issue. I was constantly getting this error and it was fixed after a certain period of time. This time the problem was not fixed.

[Raj_05]

Hi @esat179,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E0 error on an HP DeskJet 2710 indicates a paper jam or obstruction in the printer's paper path. Here are steps you can take to try to resolve this issue.

• Check for Jammed Paper: Open the printer's access door and check for any jammed paper or foreign objects inside the printer. Carefully remove any obstructions you find.
• Clear Paper Path: Make sure there are no small pieces of torn paper or debris obstructing the paper path. Use a flashlight if necessary to inspect thoroughly.
• Reset Printer: Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on again. Sometimes, a simple reset can clear temporary errors.
• Ensure Proper Paper Loading: Make sure you're using the correct type and size of paper for your print job. Improper loading of paper can sometimes trigger error messages.
• Update Printer Firmware: Check if there are any firmware updates available for your printer model on the HP support website. Updating the firmware can sometimes resolve issues like this.
• Clean Paper Feed Rollers: Over time, paper feed rollers can accumulate dust and debris, leading to paper jams. Use a lint-free cloth lightly dampened with water to gently clean the rollers.
• Check for Hardware Issues: If the problem persists after trying the above steps, there may be a hardware issue with the printer, such as a faulty sensor or motor.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[esat179]

The issue occurs when I add the black cartridge. I must have refilled the cartridge at least 10-15 times. Why do you think this happened?