• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-05-2023 04:52 AM - edited ‎02-05-2023 04:55 AM

HP Recommended
Product: HP DeskJet Ink Advantage 3775 All-in-One Printer

Hey, today after some time of not using my printer I tried to use it when I turned on it everything started blinking, power button, paper button on orange and wifi button on blue and on the screen it blink letter E and every icon without ink level. Nothing is working, tried unplugging it waiting, everything I could find. Please help me

Category:
1 person had the same question
7 REPLIES 7

‎02-05-2023 04:58 AM

HP Recommended

Hello, 

 

Listed below  URL to troubleshooting document based on error message and blinking light status that should help you fix the issue.

 

https://support.hp.com/us-en/document/ish_5744761-5744862-16#:~:text=This%20condition%20occurs%20whe....

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-05-2023 05:08 AM

HP Recommended

The troubleshoot which was listed to my case didn't help, also I would like to note that no button is responding only power button, and when I click it turns of and after 10 seconds it turn on again. 

Was this reply helpful? Yes No

‎02-05-2023 05:48 AM

HP Recommended

Is there any error # displayed on the printer's control panel ( LCD )

Like E1, etc

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-05-2023 06:20 AM

HP Recommended

No, only letter E is flashing. 

Was this reply helpful? Yes No

‎02-05-2023 07:36 AM

HP Recommended

Hello, 

 

Looks like its a hardware issue. However try the below listed steps..

  1. While the printer is ON, remove both the cartridges.
  2. Unplug the power cord from back of the printer.
  3. Wait for 60 seconds.
  4. Plug in the power cord to the printer.
  5. If printer does not power ON automatically, press the ON button to do so.
  6. Place the paper in the tray
  7. Install the cartridges when prompted. Close the cartridge door.
  8. Hope it works.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-11-2023 05:04 AM

HP Recommended

I cant move cartridge, they are on the left side and can't move it 

Was this reply helpful? Yes No

‎02-11-2023 05:33 AM

HP Recommended

Hello, 

 

Please try all the steps as mentioned in the document : URL below.

https://support.hp.com/us-en/document/c05066387

 

If issue still persists, its time to service the printer.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.