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‎08-25-2020 01:50 PM - last edited on ‎08-25-2020 02:07 PM by

HP Recommended

My daughter bought the HP Envy 7155 printer in BEst BuyEncinitas store. She cannot find the install cartridges. So I tried to buy her the same printer.

 

It is out of stock at Best Buy Encinitas


 Can you send her replacement cartridges?

 

she needs her printer

 

thx

 

Ned

3 REPLIES 3

‎08-25-2020 01:52 PM - last edited on ‎08-25-2020 02:07 PM by

HP Recommended

How can my daughter obtain the ink cartridges needed?

 

thx

 

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‎08-25-2020 01:53 PM

HP Recommended

Help!

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‎08-28-2020 05:51 AM

HP Recommended

@NedFlorida, Welcome to the HP Support Community!

 

Are you referring to the setup ink cartridges?

Setup ink cartridges are required to initiate the printer. These are not available in local stores. You get a set of setup ink cartridges in the printer box.

Kindly check inside the printer or the printer box for the setup inks.

 

If not found, we will have to perform an OOB reset on the printer.

I have sent you a private message with the reset instructions. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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