Hp Laserjet Mfp m176n color printer Stuck at initializing after rolling

[Oluwagbenga]

Am a tech, there is this printer hp Laserjet Mfp m176n color printer that do Stuck in initializing after rolling the cartridges, the top scanner will move, it do roll the mechanism but it won't ready it will still be showing initializing, please i need a fast response 

[Kumar0307]

@Oluwagbenga, Welcome to the HP Support Community!

If the scanner bar is not moving, this is a hardware issue. 

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

If the issue persists, try an NVRAM reset. I have sent you a private message with the instructions. Kindly check the same. Click on the envelop on the right top corner of the screen.

Hope this helps! Keep me posted. 

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