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‎05-16-2021 09:41 PM

HP Recommended

I want to use a black ink cartridge only to do my printing.  I have change the setting on my computer but the physical printer keeps wanting me to replace the color ink before it will print.   I have restarted the printer several times. That color  cartridge is empty and the others have some but I only want to use the black Cartridge.

I also went to HP app and tried to change the printer to the black ink only thinking that would solve the  problem but they would not accept the settings change and show an error message. Help.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2021 11:02 PM

HP Recommended

Hi,

The printer requires all ink cartridges and cannot be used with any empty cartridge, this cannot be bypassed in any way, as described below:

https://support.hp.com/us-en/document/c04331666

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-16-2021 11:02 PM

HP Recommended

Hi,

The printer requires all ink cartridges and cannot be used with any empty cartridge, this cannot be bypassed in any way, as described below:

https://support.hp.com/us-en/document/c04331666

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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