Hp deskjet 2620

[Jtp3]

Hi, recently I bought hp deskjet 2620 printer. When I bought it was printing good quality and now suddenly it has changed printing quality. I have enough ink and I am trying to print out A4 pages. Sometimes it comes light printing and sometimes text gets missing 

please advise me

thank you

[KrazyToad]

@Jtp3

Please update the Printer Firmware first. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

Next use HP Utility to clean the ink cartridges from MacOS or OS X.

1. Make sure to load plain paper into the input tray.

2. Click the Apple menu, and then click System Preferences.

3. Depending on your version of OS X, click Print & Scan or Printers & Scanners.

4. In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.

5. Click Utility, and then click Open Printer Utility.

   HP Utility opens.

6. Click Clean Printheads , and then click Clean.

   A Print Quality Diagnostic page prints.

   Figure : Print Quality Diagnostic page

   

7. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Finish. You can stop troubleshooting.

   • If the print quality is unacceptable, click Cleaning Level 2 to continue the next level of cleaning.

     NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Keep me posted how it goes 😊

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