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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp deskjet 2710e info light on

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03-11-2022
12:36 PM
- last edited on
03-14-2022
08:37 AM
by
Ric_ob
I have a hp deskjet 2710e. Just replaced ink with hp ink but now have solid orange light on the ink level icon and solid orange light on the info icon. How do you turn these off?
03-15-2022 08:31 AM - last edited on 05-17-2023 07:13 AM by SofiaML
@Azza26, Welcome to the HP Support Community! I’m here to help.
I see that you are not able to print after replacing the ink cartridges. Insert one ink cartridge at a time to identify the defective ink cartridge.
Make sure you are using HP compatible inks.
Kindly perform the steps mentioned in this document - Blinking Lights
Hope this helps! Let me know how it goes.
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KUMAR0307
I am an HP Employee