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‎11-09-2024 10:30 AM

HP Recommended

All connected to my Apple mobile using 5G but won’t receive from my phone 

Category:
1 REPLY 1

‎11-11-2024 01:55 AM

HP Recommended

Hi @David1641,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

To provide you with an accurate solution, I'll need a few more details:

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?

 

Could you elaborate more on the issue?

Nal_NR-Moderator
I am an HP Employee

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