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‎01-05-2020 08:36 PM

HP Recommended
Product: HP Ink Tank 315
Operating System: Microsoft Windows 10 (64-bit)

My printer has just started printing black horizontal lines and cleaning/aligning print did not solve the problem.

Any solutions? This is a brand new printer purchased 2 weeks ago. Worked fine for a few days and suddenly this happened.

 

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1 person had the same question
1 REPLY 1

‎01-08-2020 11:21 AM

HP Recommended

@Roamstar

 

Welcome to the HP Support Community.

 

If you have any spare cartridges do try that. If the issue still persists and if you've performed all the steps from here: https://support.hp.com/in-en/document/c05627782, I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 

 


I am an HP Employee

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