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‎10-30-2022 06:14 AM

HP Recommended
Product: HP OfficeJet Pro 9018e All-in-One Printer

I got a new printer  downloaded the hp app and it says the printer is all good to go and ready to print, however it does say I still need to "finish setup". I have already set it up and have printed lots of pages from my phone, however it won't let me bypass the setup cartridges section. Why can't I print from my laptop???

2 REPLIES 2

‎11-06-2022 10:22 AM

HP Recommended

Hi @MRMAZZA
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing setup cartridge issues on your HP printer.

 

Please follow the steps listed below to initialize the printer using the regular cartridges.

 

On the control panel, touch Home, then Back twice, and then Home.

 

Option#1 in the above picture is Back & Option# 2 is Home.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
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‎11-10-2022 12:32 PM

HP Recommended

how can I bypass to setup my account online.  

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