I am out of ink. I received a fax this morning, can I save it to a flash drive?

[Terri16]

I am out of ink. I received a fax this morning and I would like to open it on my computer. Can I save the fax from my printer to a flash drive? Is there any other way I can view the fax on my computer? (It has already been sent and is in the memory portion of the printer)

[Kumar0307]

@Terri16

Welcome to the HP Support Community!

I went through the User guide for this printer and Unfortunately, this printer does not have an option to transfer the saved fax to a flash drive/memory device.

The only option is to print.

• NOTE: When device memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the device stops answering incoming fax calls.
• If Backup Fax Reception is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes.

To reprint faxes in memory from the control panel

1. Make sure you have paper loaded in the input tray.
2. Press Setup.
3. Select Tools, and then select Reprint Faxes in Memory.
The faxes are printed in the reverse order from which they were received with the
most recently received fax printed first, and so on.
4. If you want to stop reprinting the faxes in memory, press Cancel.

Refer to the User manual for more info, click here.

To know how to work with memory devices on this printer, refer page 58

To get more info on receiving faxes, refer to page 73

I hope the information provided is helpful.

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[Terri16]

Thank you so much for the response. Is there any way to download the software for the printer and then be able to open the fax on the computer?

[Kumar0307]

@Terri16

• The only option is to enable HP Digital Fax option to Receive Faxes to a Computer.
• Refer to this document to know the setup.
• Note: HP Full-featured drivers need to be installed on the computer. If you do not have it installed, download the same from here
• Choose the Operating system before downloading.

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!