I attempted to print and got the following error message, "Unable to print, Rendering failed"

[2deebees]

When I try to print I keep getting the following error message:-

"HP Universal Print Application"

"Unable to print, Rendering failed"

Print job unable to print. Please check if the printer driver is up to date and configured correctly

When I try to check drivers, it just seems to be full software replacement including drivers.

I don't really want to faff about with all that if I can avoid it.

Any help appreciated.

Thanks

[Max3Aj · Accepted solution]

@2deebees, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here's a step-by-step solution for the "Unable to print, Rendering failed" error on your HP Jet Pro 8120e series printer running Windows 11:

The error typically appears when using the HP Universal Print Application and is often linked to:

• Corrupted or outdated drivers
• Conflicts with recent Windows updates
• Issues with the HP Smart app or print spooler

Recommended Fix Steps

Uninstall the HP Universal Print Driver

1. Press Windows + R, type appwiz.cpl, and press Enter.
2. Locate HP Universal Print Driver or HP Smart, right-click and choose Uninstall.
3. Restart your PC.

Remove the Printer from Windows

1. Go to Settings > Bluetooth & devices > Printers & scanners.
2. Select your HP Jet Pro 8120e and click Remove.

Reinstall Using HP Smart App

1. Download the latest version of HP Smart from the Microsoft Store.
2. Open HP Smart and add your printer again.
3. Let it automatically install the correct drivers and firmware.

Update Windows

Ensure your system is fully updated:

• Go to Settings > Windows Update and install all available updates.

Alternative Fix (If Above Fails)

Some users resolved the issue by doing a clean reinstall:

1. Completely uninstall all HP software.
2. Restart PC.
3. Download the full driver package from the HP 8120e Support Page.
4. Install and follow on-screen instructions. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support