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‎12-01-2020 01:47 PM

HP Recommended
Product: HP Officejet 7612
Operating System: Microsoft Windows 10 (64-bit)

For 3 years ago i bought a HP Officejet 7612. For one month ago, I unpacked it and printed 4 pages in colour. No problem there. But yesterday I vould print again, but then this message appered in the display:20201201_210901.jpg

There is a problem with the printer or the ink system, Switch off and on. If problem continues, contact HP.

Nothing helps. It has only printed 4 pages, and allready defect. :-(. Has anybody got the same problem?, and how to solve this?

Category:
1 REPLY 1

‎12-11-2020 02:59 AM

HP Recommended

@Trampe2, Welcome to HP Support Community!

If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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