I can no longer print from my Android smartphone.

[tttrose9598]

I have been printing from my Android smartphone for over two years now. I have never had any trouble. All of a sudden, today, when I try to print something, it just sits on fetching printer status. Any advice? I use this for my job all the time and I'm at a loss and don't know what to do.

[sandytechy20 · Accepted solution]

@tttrose9598

Welcome to the HP support community.

Install the HP Print Service Plugin

1. Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.

2. On your Android device, install or update the HP Print Service Plugin (in English).

3. Once the installation or update is complete, choose your Android device to turn on the plugin:

   • Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.

   • Android 6 (Marshmallow) and earlier devices: Tap Settings, search for and open HP Print Service, and then tap On.

4. Turn off any other print service plugins, if necessary.

You can refer to this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.