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‎10-08-2017 05:45 PM

HP Recommended
Product: Envy 4512
Operating System: Microsoft Windows 10 (32-bit)

I had my Envy 4512 printer installed in my PC.  I had to have work done on my computer and have it restoried.  I lost the connection with my printer.  My printer is wirless, but my PC  asks me for a WPS Pin.  I can not find it on my printer, I no longer have the paperwork that came with it. 

Please help.

3 people had the same question
1 REPLY 1

‎10-08-2017 05:48 PM

HP Recommended

Hi,

Welcome to HP Support Forum. WPS PIN should be at the back of your router (if supported) not from your printer. Please watch the following video which is for a different printer but very similar, if not the same

    https://www.youtube.com/watch?v=FoDc9wn3fJs

Regards.

BH
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