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‎10-10-2017 08:04 AM

HP Recommended
Product: hp 3630 printer
Operating System: macOS 10.12 Sierra

I have tried to connect my printer to the wifi through my laptop, but it says that the university wifi (eduroam) is not supported or words to that effect. I need to connect to the wifi so that I can sign up to automatically have ink posted to me when needed.

Please help asap, I don't know how long this ink will last me, I need my notes for my course!!

8 people had the same question
5 REPLIES 5

‎10-10-2017 08:13 AM

HP Recommended

Sorry you will not be able to connect to your schools wifi as it uses Enterprise Authentication.

 

Read here on why you can't connect your wireless printer to a network requesting additional security and information (username and password).  Instant Ink help here too.

http://h30434.www3.hp.com/t5/LaserJet-Printing/Why-you-can-t-connect-a-wireless-printer-to-a-network...

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‎10-10-2017 08:26 AM

HP Recommended

so i need to buy a router?

 

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‎10-10-2017 08:29 AM - edited ‎10-10-2017 08:30 AM

HP Recommended

No, a router will just pass the same User Name and Password info.   You can either cancel Instant Ink, or try connecting about twice a month to a cell phone hot spot to see if that works.

 

But you will have to connect via USB cable to print or try Wireless Direct.

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‎10-24-2017 03:59 AM

HP Recommended

Do you mean that if I connected to the wifi through my phone and requested to print that it would work?

 

Can I print simply by using a cable or does the printer require wifi, because currently, it is not working for me?

 

 

 

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‎10-24-2017 04:25 AM

HP Recommended

If you set up a hot spot through your phone and the printer can connect, Instant Ink should work.

 

If you use a Printer USB Cable, Instant Ink will not work.

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