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HP LaserJetP1102w
macOS 11.0 Big Sur

When I push the button to start the printer (which normally lights up), nothing happens.  I tried to disconnect the printer from the electrical source and disconnected it from my computer.  I shut down my computer and tried to start up, no printer light, thus no printing.  I know the machine has a lot of miles on it, but it's been a workhorse for me.  Please advise

1 REPLY 1
HP Recommended

@JudSchuster, Welcome to the HP Support Community!

 

I understand the printer is not powering ON. Let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

 

Also, refer to the steps from this document - HP printer does not turn on

 

If the issue persists, I'm afraid this is a hardware failure. If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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