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‎10-27-2024 02:35 PM

HP Recommended
Product: HP ENVY 6052e All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

I cancelled my ink suscription and now I can't print. The system printed a report saying I was unable to print until issue is resolved; to check my HP  account for more information but couldn't find any information.

Category:
2 REPLIES 2

‎10-29-2024 11:56 PM

HP Recommended

Hi @Tury365,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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‎10-29-2024 11:59 PM

HP Recommended

When you cancel your subscription the cartridges in your printer need to be replaced with new retail cartridges. Cartridges supplied under the instant ink program only work while the printer is subscribed.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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