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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- I cannot print envelopes.

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05-06-2019 11:31 AM
I cannot print envelopes. I am using Google Docs on a Chromebook and used an add-on "Envelopes" extension. It spits out blank envelopes - no printing.
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Accepted Solutions
05-07-2019 04:28 PM
@Labo47, Welcome to HP Support Community!
Are you print fine on other paper types?
Ensure the Chromebook is updated. Try removing and adding the printer back to your Chromebook and print again.
You can also try the steps below:
An envelope from a Chrome web app
The Envelopes for Google Docs Chrome web app creates a new Google Doc with the dimensions and name you specify. With a standard Google Doc, you choose any of 11 preset page sizes; you can't specify a custom page size. This app overcomes that limitation.
To use the app, you'll need to use the Chrome browser, install the app, and accept the app's requested permissions. When you run the app (either from the Chrome app launcher or by choosing "launch app" from the web store), name your document, specify the page size and margins, then select "Create your envelope." Next, select the generated link, "click here to access your file," to open your document in Google Docs.
Use a Chrome web app to create a Google Doc with a custom page size.
You'll need to adjust either tab or margin settings to place a recipient's address properly in the middle of the envelope. But once you've found settings that work, you can open and use your file as a master. (Try the "File" menu, "Make a copy..." option.)
An envelope from a template
Google Docs provides envelope templates, but they're a bit hidden.
First, create a new Google Doc. Open your browser to docs.google.com, then select the blue floating action button (in the lower right corner with a plus sign [+] in it).
Next, find a template. Select the File menu, click New, then "From template..." A new browser tab will open to the Template Gallery.
Finally, narrow your search. Select "Public Templates" to explore all available templates, and "Documents" to return templates for Google Docs. Type "envelope" in the search box at the top of the screen, then press Enter. You'll see a variety of envelope templates. Choose "Use this template" to create a new document from the template
Find an envelope template in Google Docs.
Experiment a bit, and you'll likely find an existing envelope template that works well with your printer.
Let me know if this helps.
Keep me posted.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
05-07-2019 04:28 PM
@Labo47, Welcome to HP Support Community!
Are you print fine on other paper types?
Ensure the Chromebook is updated. Try removing and adding the printer back to your Chromebook and print again.
You can also try the steps below:
An envelope from a Chrome web app
The Envelopes for Google Docs Chrome web app creates a new Google Doc with the dimensions and name you specify. With a standard Google Doc, you choose any of 11 preset page sizes; you can't specify a custom page size. This app overcomes that limitation.
To use the app, you'll need to use the Chrome browser, install the app, and accept the app's requested permissions. When you run the app (either from the Chrome app launcher or by choosing "launch app" from the web store), name your document, specify the page size and margins, then select "Create your envelope." Next, select the generated link, "click here to access your file," to open your document in Google Docs.
Use a Chrome web app to create a Google Doc with a custom page size.
You'll need to adjust either tab or margin settings to place a recipient's address properly in the middle of the envelope. But once you've found settings that work, you can open and use your file as a master. (Try the "File" menu, "Make a copy..." option.)
An envelope from a template
Google Docs provides envelope templates, but they're a bit hidden.
First, create a new Google Doc. Open your browser to docs.google.com, then select the blue floating action button (in the lower right corner with a plus sign [+] in it).
Next, find a template. Select the File menu, click New, then "From template..." A new browser tab will open to the Template Gallery.
Finally, narrow your search. Select "Public Templates" to explore all available templates, and "Documents" to return templates for Google Docs. Type "envelope" in the search box at the top of the screen, then press Enter. You'll see a variety of envelope templates. Choose "Use this template" to create a new document from the template
Find an envelope template in Google Docs.
Experiment a bit, and you'll likely find an existing envelope template that works well with your printer.
Let me know if this helps.
Keep me posted.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee