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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- I cant print or print out pictures.

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05-09-2025 11:28 AM
Hi @Leo1411,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
If your HP ENVY 4520 All-in-One printer is not printing documents or pictures on Windows 11, please try the steps and let me know if this helps to solve the issue.
Step 1: Remove and Reinsert Ink Cartridges
- Turn off the printer again.
- Open the access door.
- Remove both cartridges.
- Clean the contacts with a lint-free cloth slightly dampened with distilled water.
- Let dry and reinstall cartridges.
- Power on the printer.
2. Restart Everything
- Turn off the printer and unplug it.
- Restart your computer.
- Plug the printer back in and turn it on.
3. Set as Default Printer
- Go to Settings > Devices > Printers & scanners
- Click on HP ENVY 4520
- Select Set as default
Also, click on the printer and make sure:
- It is not paused
- It is not offline
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support