I get print error in the printer queue when trying to print to my office jet pro 8100.

[porterussell]

I am able to print to my officejet pro 8100 from all other machines on my home network.  From this one machine I suddenly can't print.  It gets status of print error in the printer queue when I try to print.  I have tried to update drivers.  I have removed the printer and added it.  It still will not print.  Any ideas?

[KrazyToad]

@porterussell

Welcome to HP Community

I have gone through your Post and I understand your concerns

I suggest you uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software12/COL40109/bi-108867-4/OJ8100_1321-1.exe and follow the onscreen instructions

Thank you

Thank you

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