I got this new Smart tank 7301 and I cannot make it to print out my alignments print outs

[Pablo08]

can not connect the printer to my hunter alignment machine 

[Gaya1239]

Hi @Pablo08 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to resolve the issues with your HP Smart Tank 7301 All-in-One printer not printing alignment pages or connecting to your Hunter alignment machine, here are steps you can take:

Issue 1: Printer Not Printing Alignment Pages

Check the Paper and Ink Setup:

• Ensure that the printer has paper loaded correctly in the input tray.
• Verify that all ink tanks are filled to the proper levels and that the tank caps are tightly sealed.

Start the Alignment Process:

• From the printer control panel, navigate to Setup > Tools > Align Printer.
• Follow the on-screen prompts to initiate the alignment.

Update Printer Firmware: Update the firmware on an HP printer

• Download and install the latest firmware for your printer from HP's support site.

Reset the Printer:

• Turn off the printer, unplug it for a few minutes, and then reconnect it.
• Retry the alignment process after restarting the printer.

Use HP Smart App:

• If the alignment fails from the control panel, try aligning the printer through the HP Smart app on your computer or smartphone.

Issue 2: Printer Not Connecting to Hunter Alignment Machine

Verify Connectivity:

• Confirm that both the printer and the Hunter alignment machine are connected to the same network.
• If using a wired connection, ensure the Ethernet cable is securely connected. For Wi-Fi, double-check the network credentials.

Driver Installation:

• Download and install the necessary drivers for the printer on the Hunter alignment machine. You can find drivers on the HP website.

Set Up Printer as a Shared Network Printer:

• On a PC connected to the same network as the Hunter machine:
  1. Add the printer to the computer.
  2. Enable Printer Sharing in Windows.
  3. Connect the Hunter machine to the shared printer.

Compatibility Check:

• Ensure that the Hunter alignment machine supports the HP Smart Tank 7301 and uses compatible printer protocols.
• Contact Hunter support to confirm if additional settings or configurations are needed for printer compatibility.

Test Printing:

• Perform a test print from the Hunter alignment machine after verifying the connection.

Refer to this document: HP Smart Tank 7301 All-in-One User manual

HP inkjet printers - Alignment issues and errors
 

I hope this helps. 

Take care and have a good day.

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