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‎07-14-2023 07:24 AM

HP Recommended
Product: Color LaserJet Pro MFP M283cdw
Operating System: Microsoft Windows 11

I have a Color LaserJet Pro MFP M283cdw printer/scanner that keeps giving me the ERROR 17 not allowing me to scan.  I have tried turning it off, it will occasionally work when I turn it off and leave it off for 10 mins, but not always.   Need help, apparently my warranty ran on 5/20., this machine is only a little over a year old

Category:
1 REPLY 1

‎07-17-2023 06:49 AM

HP Recommended

Hi @burke23 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing scanning issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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