I have a Desk Jet 2600. I just moved 5 min away and now, it won't work. It scans, but won't print.

[LawnGal]

Connected as per instructions, inserted new cartridges.  The machine lights up yet it will not print anthing other than alignment sheets, instructions sheets, etc.  I checked to be certain the network was correct.  I even uplugged everything for 10 minutes and tried again.  I have been three months without a printer.  I need help.

[Max3Aj]

@LawnGal, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Let’s walk through this carefully: You said your HP DeskJet 2655 can scan and can print alignment/instruction sheets, but won't print regular documents — even though you're connected to the correct Wi-Fi, using new cartridges, and already tried power resets.

That gives me a strong clue: The printer's hardware is fine. It's a communication issue between the printer and your computer/phone, especially for "regular" print jobs.

Here’s What You Should Try Next (and Why Each Step Matters):

Make Sure Printer Is Set As Default

• Go to your computer's Printers & Scanners settings.
• Find your DeskJet 2655.
• Right-click → Set as Default Printer.➔ Sometimes after moving, Windows/Mac switches the printer to "offline" mode or another wrong printer.

Clear the Print Queue

• Open Printers & Scanners again.
• Click your DeskJet 2655.
• Choose Open queue.
• Cancel/delete all pending jobs.➔ A stuck/corrupt print job blocks new prints.

Reinstall the Printer Driver

• Fully uninstall the printer from Printers & Scanners.
• Then reinstall it using HP Smart app (not just Windows auto-detect).
• Let HP Smart "discover" and set it up fresh.➔ When you moved, your IP address probably changed. A stale driver can’t "see" the printer properly anymore unless reinstalled.

Turn Off Wi-Fi Direct Temporarily

• On the printer's control panel (buttons), press and hold the Wi-Fi and Cancel buttons together for 3 seconds.
• This turns off Wi-Fi Direct (which can interfere if you're trying to print via home Wi-Fi).➔ Otherwise, your computer could be trying to send prints to the wrong "local-only" network.

Print a Network Configuration Page

• Press the Information button (i) + Wi-Fi button together.
• A Network Configuration Page will print.
• Check:
  • Printer IP address: Should be something like 192.168.x.x.
  • Status: Should say Connected.

Manually Add Printer by IP

If normal steps fail:

• Add a new printer manually using its IP address (from the Network Page).
• Go to Add Printer → The printer that I want isn't listed → Add a printer using TCP/IP address or hostname.➔ This method talks directly to your printer even if Windows is confused.

Firmware Update

• In HP Smart, check if there's a Firmware Update available for your printer.
• HP sometimes fixes weird wireless printing bugs this way. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support