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‎04-15-2019 09:40 PM

HP Recommended
Product: HP Deskjet 2652
Operating System: Microsoft Windows 7 (32-bit)

Stopped printing black. printing colour just fine. Tried Diagnostics, ink cartridges are fine. disconnected power and started it up. said firmware is up to date. basically tried everything they suggested and it still does not work. Any other suggestions? Thank you!

1 person had the same question
1 REPLY 1

‎04-15-2019 11:26 PM

HP Recommended

If you haven't been using your printer for a longer period liquid ink inside black cartridge gets dried and won't print.

 

You can do a few cycles of head cleaning, it that doesn't help you will probably need to replace the black ink cartridge,




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