I have an HP Envy Photo 7134 which doesn’t print photo’s because it says it is out of paper

[Rachel7134]

My 7134 Photo Envy won’t print photos. It’s keeps saying it is out of paper. This is extremely frustrating. What can I do? 

[sandytechy20]

@Rachel7134

Welcome to the HP support community.

I understand that you are getting out of paper error, I am glad to assist you.

Follow these steps to fix the issue.

Clean the paper feed rollers

1. Turn off the printer, and then disconnect the power cord.

      WARNING: 

   To avoid risk of injuries or electric shock, disconnect the power cord before reaching inside the printer.

2. Open the ink cartridge access door.

   

3. Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.

4. Press the cloth against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

   

5. Allow the rollers to dry completely (approximately 10 minutes).

6. Close the ink cartridge access door.

7. Reconnect the power cord to the rear of the printer, and then turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Here is the HP document for your future reference:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.