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HP OfficeJet 3830 All-in-One Printer

I have an expired warranty HP 3830 all-in-one printer. Will HP repair this for a fee? Out of Warranty NOV 2020. I also have an Instant Ink account. What are my options? Is the printer repairable or junk? Do I throw the printer away and close out my Instant Ink account? What HP printer does HP recommend I replace the HP 3830 with?  

 

Dear HP,   Please throw me a bone. I am not able to text with a human being on the Instant Ink portal. 

 

Please advise. Steve  >>  send answer to [personal info removed] - Thanks 

 

Email me when someone replies is CHECKED. IF they reply. 

1 REPLY 1
HP Recommended

Hi @Technbuff77 ,

 

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

 

Yes since the unit is out of warranty, There will be charges to repair Or you can replace the printer.

Once you replace the printer you need to enroll in to the instant ink account and cancel the previous printer.

 

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

 

I request you talk to HP Phone Support and they will help you to sort it.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.