I have been getting Service Error 79 on my HP Color LaserJet Pro MFP M283fdw

[Demonhusky]

I have been getting 79 Service Error on my  HP Color LaserJet Pro MFP M283fdw

I have rebooted the printer, Firmware updated. Re-added the printer, Used the HP Smart app.

Tried a wired and wireless connection. Still unable to print,

I saw some instructions to reset the printer, Where do I get those instructions?

Thanks!

[Nal_NR]

Hi @Demonhusky,

Welcome to the HP support community.

I understand that you are getting service error 79. I'd like to help!

The only option left is to perform a full reset and re-initialize the printer. 

Follow the steps below. 

One of the following errors is displayed on the printer's control panel:

79 Error Turn off then on

The printer has experienced an internal firmware error.

79 Service error Turn off then on

An incompatible DIMM might be installed.

Solution: 79 Error Turn off then on

• Turn the printer power off, wait at least 30 seconds, and then turn the power on and wait for it to initialize.
• If you are using a surge protector, remove it and plug the printer directly into the wall socket. Turn the printer power on.
• If the message persists, disconnect any network or USB cables and power cycle. If the printer returns to Ready, check the firmware version and update if a newer version is available.
• For instructions on updating the firmware, go to HP LaserJet Pro - Update the printer firmware.
• NOTE:
• The firmware version can be found by printing a Configuration Report from the control panel of your printer. Visit the HP Customer Support Drivers page to find the latest firmware version available.
• If the error is intermittent, attempt to isolate the issue to something specific in your environment.
• Delete all print jobs from all computers connected to the printer and send a simple test print job.
• If the message persists, please contact HP Customer Support.

Solution: 79 Service error Turn off then on

• Turn the printer power off, wait at least 30 seconds, and then turn the power on and wait for it to initialize.
• If you are using a surge protector, remove it and plug the printer directly into the wall socket. Turn the printer power on.
• If the message persists, disconnect any network or USB cables and power cycle. If the printer returns to Ready, check the firmware version and update if a newer version is available.
• For instructions on updating the firmware, go to HP LaserJet Pro - Update the printer firmware.
• NOTE:
• The firmware version can be found by printing a Configuration Report from the control panel of your printer. Visit the HP Customer Support Drivers page to find the latest firmware version available.
• If the error is intermittent, attempt to isolate the issue to something specific in your environment.
• Delete all print jobs from all computers connected to the printer and send a simple test print job.
• If the issue persists, remove any installed DIMMS and retest.
• If the printer prints fine, install a DIMM that the product supports.
• If the message persists, please contact HP Customer Support.

Hope this helps! Keep me posted for further assistance.

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[Nal_NR]

Hi @Demonhusky,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!