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Message 1 of 2
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I have hp officejet pro 6975. I am getting blank paper whe i want to print something

HP Recommended
hp officejet pro 6975
Microsoft Windows 10 (64-bit)

I have hp officejet pro 6975 bought 2 years ago. its wireless. print comes out blank. screen says there's a problem with print or printer system. please help. thanks

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Message 2 of 2
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@Mike-Ro

 

Welcome to the HP support community.

 

Clean the ink cartridge vents

  1. Open the door to access to the ink cartridges.

  2. Wait until the carriage stops moving before you continue.

  3. Push the tab on an ink cartridge, and then pull the ink cartridge from its slot.

       CAUTION: 

    Do not leave the ink cartridges outside the printer longer than 30 minutes. Doing so can result in damage to both the printer and the ink cartridges.

    Removing an ink cartridge from the printhead

  4. If the ink cartridge still has the orange pull-tab attached, pull to remove it.

    Remove the orange pull-tab

  5. Examine the vent area above the HP logo on the top of the ink cartridge.

    Vent area on the top of the cartridge

  6. If the vent is clogged, use a straight pin to gently remove excess adhesive from the vent.

    1.  

      Clogged vent
    2. With a straight pin, gently remove excess adhesive from the vent

    3. Unclogged vent

  7. Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.

     Inserting the ink cartridge into place

  8. Repeat these steps to inspect the vents on each of the other ink cartridges.

  9. Make sure each ink cartridge is firmly inserted in its slot. If any are protruding, press down until the ink cartridge snaps into place.

  10. Close the ink cartridge access door.

You can refer this HP support document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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