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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: I have the "Remove and Reinstall indicated ink cartridge...
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05-10-2022 05:44 AM
I have removed, cleaned and re-installed crtridge (black). No difference.
I have performed several hard resets on the printer. No difference.
I have used an old cartridge and that cures the problem but since the cartridge has no ink in it, it is not very useful!
I am a subscriber to HP Ink and have only ever used HP cartridges in the printer.
Solved! Go to Solution.
Accepted Solutions
05-13-2022 01:29 PM
@Nick272
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
05-13-2022 01:29 PM
@Nick272
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
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