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‎06-17-2019 01:26 PM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

It was working perfectly but now it just blinks all the time.  I’m hopeless and in tears trying to follow the instructions.  I don’t know how to get it working.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2019 06:16 PM

HP Recommended

@JillRey59

 

Welcome to HP support community.

 

Connect the printer to a wireless network with WPS

  1. Make sure your router has a WPS button or a button with the WPS icon .

    • If the router has a WPS button, do not press the button yet. Continue to the next step.

    • If the router does not have a WPS button, skip to the frequently asked questions in this document for options.

  2. Place the printer within range of the Wi-Fi router signal.

  3. Put the printer in WPS connection mode.

    • Printers without a touchscreen control panel: Press and hold the Wireless  button for five seconds until the wireless light flashes. For Tango printers, press and hold the Wireless button and the Power button on the rear of the printer for five seconds until the blue bar flashes.

  4. Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins.

  5. Return to the printer and check the status of the wireless light or bar.

    • If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.

    • If the light is still flashing or turned off, the connection failed. Move the printer closer to the router, and then repeat these steps. If the connection still fails, continue to the frequently asked questions in this document.

  6. Make sure your computer or mobile device is on the same local wireless network you connected the printer to.

  7. Then download and install the printer driver, click here to download the driver.

You cam also convert the printer to wireless connection using USB cable, refer this HP document for steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-19-2019 06:16 PM

HP Recommended

@JillRey59

 

Welcome to HP support community.

 

Connect the printer to a wireless network with WPS

  1. Make sure your router has a WPS button or a button with the WPS icon .

    • If the router has a WPS button, do not press the button yet. Continue to the next step.

    • If the router does not have a WPS button, skip to the frequently asked questions in this document for options.

  2. Place the printer within range of the Wi-Fi router signal.

  3. Put the printer in WPS connection mode.

    • Printers without a touchscreen control panel: Press and hold the Wireless  button for five seconds until the wireless light flashes. For Tango printers, press and hold the Wireless button and the Power button on the rear of the printer for five seconds until the blue bar flashes.

  4. Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins.

  5. Return to the printer and check the status of the wireless light or bar.

    • If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.

    • If the light is still flashing or turned off, the connection failed. Move the printer closer to the router, and then repeat these steps. If the connection still fails, continue to the frequently asked questions in this document.

  6. Make sure your computer or mobile device is on the same local wireless network you connected the printer to.

  7. Then download and install the printer driver, click here to download the driver.

You cam also convert the printer to wireless connection using USB cable, refer this HP document for steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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