I keep getting connect printer to update HP Instant Ink status,

[Conejo50]

I keep getting connect printer to update HP Instant Ink status, Using wireless connection to the printer. 

[A4Apollo]

Hi! @Conejo50, Welcome to HP Forums, this is a great place to get support, find answers and tips.

Don't worry I'll try my best to help you out.

Did you make any changes to your printer?

Splendid analysis and remarkable patience shown. It is immensely appreciated.

Try checking the account after sometime see if the issue persists.

“Your Instant Ink account page has data on past deliveries and estimated shipments.  It also helps you understand what state your cartridges are in based on HP’s data.  Any issues will be shown with steps to fix.  Please check your account page to see the latest cartridge information by signing into your account at “instantink.com

Try disabling and enabling the web services on the printer to solve this issue.

And here's the step by step guide for you listed below: 

Disable Web Services:

1. On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.

If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.

2. Select Turn Off, Disable, or Remove, depending on your printer model.

3. Follow the on-screen instructions to turn off Web Services.

Also, try the steps recommended below.

1. Depending on where the error message displays, touch or press OK on the printer control panel, or click OK on the computer.

   The printer attempts to connect.

2. If a No Wireless or Connection Error message displays on the computer or the printer, go to the Wireless printing center (in English) to learn how to troubleshoot problems with your wireless network or Internet connection.

3. Once your printer is connected to the Internet with an active connection, go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

4. At the top of the Status area on your HP Instant Ink account page, click the refresh icon  . Look for a green checkmark and Online to make sure your printer is connected to the HP Instant Ink service.

   

5. If the printer is connected to the Internet, but the printer status on your Instant Ink account page continues to display Offline after clicking the refresh icon , wait and try again later.

If the issue still persists try restoring the network settings to default and connect the printer back to the network using wireless setup wizard.

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and
then touch Network Setup.
2. Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored.
3. Touch OK.
4. Print the network configuration page and verify that the network settings have been reset.

Refer this article to know more information about the wireless setup. Click Here

Also, refer this article to know more information about using HP connected account. Click Here

Note: Refer FAQ section for more information.

Let me know how this works!
 

You have a good day ahead! 🙂

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