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- Re: I lost my color instant ink cartridge. How can I get it ...
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10-31-2018 10:06 PM
I am enrolled in the instant ink program. I was mailed both black and color replacement cartridges several months ago. I just replaced my black cartridge, but for the life of me I cannot find the color cartridge. How can I get a new replacement cartridge?
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Accepted Solutions
11-01-2018 03:41 PM - edited 11-01-2018 03:42 PM
Hey there! @DJpre-k, Thanks for stopping by the HP Support Forums!
I understand you have lost the colour ink cartridge and you are need of the replacement ink cartridges.
Also, I understand your concern and situation you are into. So don't worry I'll try to help you out.
If you have not received the replacement ink cartridges yet. Please share out few details in a private message, so I can check your account details and initiate an order to ship you the replacement ink
cartridges.
Printer Model Name
Serial Number of the printer
Instant ink Email Address
Instant Ink Account Number
Address to ship the cartridge
Do you need black or colour ink cartridges?
Hope to hear from you soon!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
11-01-2018 03:41 PM - edited 11-01-2018 03:42 PM
Hey there! @DJpre-k, Thanks for stopping by the HP Support Forums!
I understand you have lost the colour ink cartridge and you are need of the replacement ink cartridges.
Also, I understand your concern and situation you are into. So don't worry I'll try to help you out.
If you have not received the replacement ink cartridges yet. Please share out few details in a private message, so I can check your account details and initiate an order to ship you the replacement ink
cartridges.
Printer Model Name
Serial Number of the printer
Instant ink Email Address
Instant Ink Account Number
Address to ship the cartridge
Do you need black or colour ink cartridges?
Hope to hear from you soon!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
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