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Officejet 4635

When I try to access the settings for web services it asks me for a username and password. Where do I get these?

1 REPLY 1
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Hi @Hharper

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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