• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Peo 8740
Microsoft Windows 10 (64-bit)

The screen on my printer used to have an icon to copy a document.

 

Now, there's a message across the bottom of the screen that says "Drag icon here to delete shortcut."

 

I think someone accidentally deleted the "Copy Document" shortcut.

 

What do I need to do to restore the missing icon?

 

Thanks,

 

Granddude

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @granddude

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to create shortcuts on the printer front panel.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Follow below steps to create and delete a shortcut.

 

  1. Touch one of the blue function tabs, such as Fax, Photo, or Copy, and then select the icon you want for a shortcut.
  2. Touch and hold the icon until a green menu bar displays at the bottom of the screen.
  3. Drag the icon to the green bar, and then release it.

A new shortcut icon displays on the home screen.

To delete shortcuts, touch and hold the shortcut icon on the home screen, drag the icon to the red bar, and then release it.

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @granddude

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to create shortcuts on the printer front panel.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Follow below steps to create and delete a shortcut.

 

  1. Touch one of the blue function tabs, such as Fax, Photo, or Copy, and then select the icon you want for a shortcut.
  2. Touch and hold the icon until a green menu bar displays at the bottom of the screen.
  3. Drag the icon to the green bar, and then release it.

A new shortcut icon displays on the home screen.

To delete shortcuts, touch and hold the shortcut icon on the home screen, drag the icon to the red bar, and then release it.

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Your response informed me that I didn't do a good job of explaining my problem.

 

What I'm missing is the Function Tabs. 

 

I tried accessing theem by swiping down the tab at the top of the screen.  When I do that I get a black and white screen with icons across the top and a three box bar that has Jobs Schedule and Info.

HP Recommended

Hi, I just looked at my printer screen (8720/8725) and saw that my blue SCAN function button was somehow deleted.  How do I restore the shortcut for SCAN?  Thank you.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.